Terms of Service

Last updated: September 20, 2025

1. Agreement to Terms

By accessing or using the services provided by Dynamic HR ("we", "our", or "us"), including our Dynamic EMS® platform, you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and any other policies or guidelines referenced herein. If you do not agree to these Terms, you must not use our services.

2. Description of Services

Dynamic HR provides HR management, payroll, and workforce solutions, including AI-enabled services where applicable. We may update, modify, suspend, or discontinue any part of our services at our discretion, provided we give reasonable notice where such changes materially affect your use of the service.

3. Eligibility & User Responsibilities

You represent and warrant that you:

• Are at least 18 years old and have legal capacity to enter into these Terms.
• Will provide accurate, current, and complete information.
• Will maintain the security of your account and login credentials.
• Will comply with all applicable laws, regulations, and employment standards.
• Will use our services only for lawful business purposes.

Any misuse of our services (including unauthorised data access, reverse engineering, or AI misuse) may result in suspension or termination.

4. Intellectual Property

All content, features, and functionality of our services (including Dynamic EMS®, software code, databases, trademarks, and documentation) are owned by Dynamic HR or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any part of our services without prior written consent.

5. Payment Terms

• Payment terms are specified in your service agreement or order form.
• All fees are due as stated and are non-refundable, unless otherwise explicitly agreed in writing.
• Late payments may incur interest charges in accordance with applicable law.
• We reserve the right to suspend or terminate access to services for non-payment.

6. Data Protection & Privacy

We process personal data in accordance with our Privacy Policy, Information Security Policy, and applicable data protection laws (including GDPR). By using our services, you acknowledge that your data will be processed in line with these policies.

For AI-enabled services, processing will also follow our AI Policy, AI Explainability & Documentation Procedure, and Ethical Impact Assessment (EIA) Policy to ensure transparency and accountability.

7. Confidentiality

Both parties agree to keep all non-public information (including employee data, business records, and financial details) strictly confidential and use it only as necessary to fulfil the contract.

8. Service Availability & Business Continuity

We strive to provide continuous service availability, supported by our Business Continuity & Disaster Recovery Plan (BCP/DRP). However, we do not guarantee uninterrupted access and may perform maintenance or updates when necessary.

9. Limitation of Liability

To the fullest extent permitted by law:

• Dynamic HR shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
• Our total liability for any claims arising from your use of the services shall not exceed the amount you paid to us for the services in the 12 months preceding the claim.
• Nothing in these Terms excludes liability for death, personal injury, fraud, or wilful misconduct.

10. Indemnification

You agree to indemnify and hold harmless Dynamic HR, its directors, employees, and affiliates against any claims, damages, or expenses arising from:

• Your use of the services in violation of these Terms.
• Any breach of applicable laws or third-party rights.

11. Termination

We may suspend or terminate your account or access to services if you breach these Terms, misuse the platform, or fail to pay fees. You may terminate your account at any time, subject to contractual notice periods in your service agreement.

12. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Isle of Man.

Any disputes shall first be addressed through good faith negotiations. If unresolved, disputes will be subject to the exclusive jurisdiction of the Isle of Man courts.

13. Changes to Terms

We may update these Terms from time to time. Updated versions will be posted on our website with the effective date shown at the top. Your continued use of our services constitutes acceptance of any updates.

14. Contact Information

For questions about these Terms, please contact:

Email: info@dynamichr.solutions